Returns must be requested within 30 days of your delivery date. We are unable to process returns
submitted after this period. Products must be unused, uninstalled, and in their original packaging, including the
box and pallet, to qualify for a return.
Accessories including but not limited to: chimneys, short kits, extensions and trim kits are not returnable.
Restocking Fee
Please note, a 15% restocking fee will be applied to all approved returns.
Non-Returnable Items
Accessories including but not limited to: chimneys, extensions, crown moldings, trim kits, brass burners, griddles,
and similar items are not eligible for return.
See our full Return Policy here →